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Shipping

Shipping

Below for a guide to normal shipping times for orders for in stock items:

Once order leaves our warehouse it usually takes:

Sydney Metro 2-3 Business Days

NSW Regional/ACT/Vic/QLD 2-4 Business Days

SA 3-5 Business Days

WA 5-8 Business Days

Tas 7-10 Buisness Days

 

   

The above times are a guide only and actual times may vary due to unforseen circumstances such as courier or post delays. Where we have to order in the item it may take a couple of days longer.

Free Shipping on most bodyboard,wetsuit & accessories orders within Australia over $100

No Free Shipping on SUP's or Other large items. [We will contact you regarding these orders]

Note: We do not ship surfboards  or other heavy items to Regional or Northern WA or NT.

Some destinations excluded for free delivery of large or heavy items.

Please provide us a street address and contact phone number for prompt delivery by Courier. Please consider your delivery address carefully as the courier drivers do not call prior to delivery and we are unable to contact indivdual drivers to determine delivery times.

All goods are shipped from our warehouse to your door so you save time and money. Delivery times depend on a parcel’s place of origin and its destination.Generally you will receive the parcel in one to five business days however delays may occur. We will attempt to advise you of any delays we are aware of promptly however these delays are beyond our control. Such delays are not grounds for a refund whilst goods are in transit and have not been confirmed as lost or returned to us. No refund shall be paid until the delivery issue is settled with the carrier under any circumstances.

Your shipping cost is automatically calculated through Australia Post or our courier service. The costs is determined by destination and size and weight and is shown at checkout.Your delivery will generally be delivered between 7.30am and 5.30pm weekdays so please consider this when nominating delivery address. A card will be left by the delivery service if no one is home and the receiver must then arrange redelivery by courier or collection from the post office. The courier may leave the item without signature if instructed and safe to do so.

Please Note: ibodyboard.com.au will use all reasonable efforts to have your order delivered to the nominated address you supplied at check out. We do not accept liability, whether for direct, indirect or consequential loss or damage, arising due to you [the customer] providing an incorrect address it is your responsibility to provide a correct delivery address, and www.ibodyboard.com.au takes no responsibility for delivery to incorrect addresses specified on an order by you.

International Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order the shipping charge is displayed on most items and based on the availability of your items and the shipping options you choose. 

We gladly accept international orders to most countries. All orders for outside of Australia are payable by in $AUD PAYPAL only and a street address and contact number must be provided.

For your safety all our international orders payments by credit card are checked & validated by our payment vendors Fraud Department prior to shipping the items. The payments must clear this process before the goods will be shipped. You IP address is also tracked and attached to the credit card transaction.

IBODYBOARD is not responsible for any taxes, charges, duties imposed by any authority in the destination country or any country through which the parcel passes. Loss of goods where no insurance is prepaid.

Unfortunately we do not ship surfboards, soft surfboards, nipper boards or SUP's to any international destinations. We suggest you purchase these in your home country

Australia Post International Airmail Shipping Standard- NO Tracking and No Insurance with this service

Australia Post International Express Shipping- Tracking with this service

International EMS Courier Service- Tracking & The quickest service

Once your order ships you will receive the tracking details please contact the Courier Directly to check on delivery of your order. Unfortunately we cannot control their delivery times or schedules. 

Couriers Please-1300 361 000 or www.couriersplease.com.au

Toll IPEC- 1300 366 684 or www.toll.com.au

E-go Couriers- www.e-go.com.au

Star Track Express- 13 23 45 or www.startrack.com.au

Australia Post -13 76 78 or www.auspost.com

 

 

 

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